At Fly4Smile, we strive to provide the best dental tourism services. However, we understand that situations may arise that require refunds. This Refund Policy outlines the terms and conditions for refunds on services purchased through our website, https://fly4smiles.com/
- Eligibility for Refunds
Refunds may be considered under the following circumstances:
- Cancellation by the Client: If a client cancels their appointment or services at least [number] days before the scheduled date, a partial or full refund may be granted, depending on the timing of the cancellation.
- Service Not Provided: If we are unable to provide the services as agreed due to unforeseen circumstances or issues on our part, a full refund will be issued.
- Quality Concerns: If there are concerns regarding the quality of the services provided, clients may request a review and potential refund within [number] days of receiving the service.
- Non-Refundable Situations
Refunds will not be granted under the following circumstances:
- Late Cancellations: Cancellations made less than [number] days before the scheduled appointment date will not be eligible for a refund.
- Change of Mind: Refunds will not be issued for clients who simply change their mind about the services after they have been rendered.
- No-Show: Clients who fail to show up for their scheduled appointment without prior notice will not be eligible for a refund.
- Process for Requesting a Refund
To request a refund, clients must follow these steps:
- Submit a Request: Contact our customer service team at [email address] within [number] days of the service date to submit a refund request. Include your name, contact information, and the reason for the request.
- Review: Our team will review the request and may contact you for additional information or clarification.
- Decision: We will inform you of our decision within [number] business days of receiving the request. If approved, the refund will be processed according to the original method of payment.
- Refund Processing Time
Once a refund is approved, it will be processed within [number] business days. The time it takes for the refund to appear in your account may vary depending on your bank or credit card issuer.
- Contact Us
If you have any questions about our Refund Policy, please contact us:
Email: info@fly4smile.com
Phone: 99233 87272
Address: Office no 105 Finswell, Sakore Nagar, Viman Nagar, Pune, Maharashtra 411014.
We appreciate your understanding and cooperation in adhering to this Refund Policy. Our goal is to ensure that all clients have a positive experience with Fly4Smile and are satisfied with the services provided.